Given the following cost information for company xyz


Question: 1. Given the following cost information for company XYZ, calculate:

a. Total appraisal cost b. Total prevention cost

c. Total cost of internal failures

d. Total cost of external failures

e. Total cost of quality

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2. Rachel loves to bake cookies, but she has an old oven that has trouble maintaining a constant temperature. If the acceptable temperature range for making the cookies is 350 plus or minus 5 degrees, what is the allowable standard deviation in the temperature of her oven in order to achieve a Six Sigma level of quality?

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Operation Management: Given the following cost information for company xyz
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