Give me explanation about customer relationship management
Problem
Give me a further explanation about Customer relationship Management (CRM) is the process of carefully managing detailed information about individual customers and all customer "touch points" to maximize customer loyalty. And its example.
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Analyze the competitive positioning of the chosen brand. A SWOT analysis (presented in Table format) is required to meet this objective.
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Give me a further explanation about Customer relationship Management is the process of carefully managing detailed information about individual customers,
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