1) Why is the planning phase often referred to as Phase 0 (Zero) of the generic product development process?
2) What is a company trying to optimize in the most common approach to developing a workcenter layout?
3) According to the Service-System Design Matrix, sales opportunity has what sort of relationship to production efficiency?
4) If an automotive service center has an issue with a car not being clean when returned to a customer, the poka-yoke corrective action might include what?
5) Why would a company want to supply a product to preferred customers during product ramp-up?