1. General Quality Strategies and Tools (400–500 words)
2. Create a comparative table that shows the various definitions, risks, and value of each of the following quality management tactics:
a. Establishing customer expectations
b. Designing quality
c. Defining metrics
d. Mistake-proofing
e. Kaizen
f. Six Sigma
3. If there are other tactics you would prefer to address, feel free to switch out up to two of the above with others you find.
You must Be sure you are adding at least three new cited references