BUSINESS COMMUNICATIONS
1. Describe the three of the ethical traps that business communicators often face when making ethical decisions and give a workplace-related example of each.
2. Describe three forms of nonverbal communication and give a workplace example of each.
3. Researching may involve informal or formal methods. List and describe two informal research methods and two formal research methods.
4. Your textbook outlines several techniques to gain your reader's attention in the opening of a persuasive message. List two of these techniques and write an original example of each.
5. Explain what a business plan is and when one is necessary. Then list five components that should be included in a business plan, describing the type of information that would be included in each.
6. You are responsible for training a group of new employees in proper e-mail use in the workplace. Describe six important e-mail best practices you should cover in the training session.
7. Assume that a friend has an important job interview next week and has come to you for advice. List and explain five tips you would give your friend to prepare for the job interview.