functions of quality standardquality standards


Functions of Quality Standard

Quality standards are the vital part in forming the Quality framework. They outline the elements of a quality. The functions of Quality standards are given below:

  • Good Practice.
  • Central Development Plan.
  • Internal Evaluation.
  • External Evaluation.
  • The developmental agenda for a program at different levels in an organisation, product or service.

In majority of the markets, there is no symmetry between the consumers and the suppliers of goods and services. Secondly, inside the company, information deficits of the company?s owner or the management concerned about the performance of all the employees is observed. A solution for both the problems, internal and external, could be found in quality standards. The management or the proprietors of a company possess an instrument to deal with the performance of the employees in a much better way with the help of quality standards. The system of quality standards makes sure that in each stage of the production or service-providing  process  a certain minimum quality is guaranteed. The necessity to introduce quality standards for every stage of  the service  production  is especially high  due  to  the  intangible nature of services and the information imbalance that has been caused amidst management and service provider. To ensure compatibility between the different components of a product quality standards are very important. In the case of a product that passes through different production phases, quality standards guarantee control.

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Management Theories: functions of quality standardquality standards
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