For what primary purpose do companies analyze social media, Operation Management

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For what primary purpose do companies analyze social media

1. For what primary purpose do companies analyze social media data?

a. to find out how to format and draft a specific report

b. to learn about your customers' general needs and preferences

c. all answers are correct

d. to obtain information about employees work habits and efficency

2. State the pros and cons of the transportation networks below, and which of them best fits the strategic strategy of Seven Eleven ?

a-Direct shipping

b-Direct shipping with milk runs

c-Shipping via DC using milk runs

d-Tailored network

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