The Measure Phase
For the process you chose in 1-3, set the following values: process target (Ï ), upper specification (U), and lower specification (L).
Then take appropriate samples to estimate the process mean (µ) and the process standard deviation (Ï ).
Calculate the following for your process:
Defectives per Million Opportunities (DPMO)
Yield
Process capability ratio (Cp)
Process capability index (Cpk)
For additional details, please refer to the Course Project Document located in the Assignment Guidelines and Rubrics section of the course.
5-3 Milestone Four