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For the following below treat a service problem from a

For the following below, treat a service problem from a consulting viewpoint

1. Give an example of either an exemplary or a poor service experience. Explain circumstance, issues, your observations, etc. about the service.

2. From these examples, drill down into the issues based on strategy, constraints, quality, capacity, and types of process.

3. Propose solutions to fix in the short and long term.

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Business Management: For the following below treat a service problem from a

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