Flow charts for quality and efficiency problems


Problem: A facility is designed to make 7000 hammers per day, however is limited to making only 6000 hammers per day because of the time needed for changeovers. For the past month, the facility has only made 4500 hammers per day because of material delays, employee illnesses and so forth.

Q1. What is the utilization?

Q2. What is the efficiency?

Q3. How would one address the issues mentioned as contributing to the poor output?

Q4. Regarding producing quality products, in what ways could the facility monitor its success in achieving quality?

Q5. How could flow charts, Pareto charts or cause and effect diagrams be used to determine quality problems?

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