Please read the Introduction to Process Management and be prepared to share a process Map from your own work environment "current" or "past". Please also compile a list of related process steps as outlined in the paper. 1 page should be fine
Firms exist to create and deliver value to customers, shareholders, employees, and society. Operations Management is focused on the means-the underlying processes-by which firms create and deliver value.
A firm's processes transform inputs such as labor, capital, materials, and information into outputs of greater value, in the form of products and services. For example, in a bank loan-approval process, bank staff and computer systems process information about a loan applicant and return either an approval or a rejection of the loan application.
In an airport security check-in process, security personnel use equipment to inspect passengers and their luggage and either deem them fit for boarding or detain them for farther inspection. In a car assembly process, workers and equipment convert car components into assembled vehicles.
Attachment:- ops_management_case_value.pdf