Question: At a technology company, the IT department is finalizing an agreement with a cloud service provider to host its sensitive customer data. The IT team has actively ensured the inclusion of a Service Level Agreement (SLA) in the contract. What is the primary purpose of actively including an SLA in the contract with the cloud service provider? A. To protect the confidentiality of sensitive information shared between parties B. To define the level of service the cloud service provider must deliver C. To outline the intentions and expectations of parties involved in a potential partnership D. To establish clear guidelines on what information is considered confidential