Question 1) Write the full name of Total Quality Management?
b) What do you understand by customer satisfaction?
c) Define policy implementation process?
d) Define Total Employees Involvement?
e) What is process management?
f) Define Just in Time?
g) What do you mean by signal in Taguchi method?
Question 2) What is the 'moto' of ISO-9000 system?
Question 3) Write down the name of the tools of Problem Identification.
Question 4) What is material requirement planning.
Question 5) Explain the Codes and effect chain.
Question 6) Describe the term Total employee involvement".
Question 7) Describe Quality function development.