Question 1) Consultative system is characterized by increased ___________and ___________.
a) Open communication, Leadership
b) Open communication, Decision making
c) Absenteeism, Turnover
d) Feedback, Group interaction
Question 2) Taylor insisted on the use of _______and _______study as a means of standerelizing work activities.
a) Individual and organizational
b) Teams and groups
c) Labor and Company
d) Time and Motion
Question 3) __________and _________ ability is part of verbal communication.
a) Singing, listing
b) Read, Write
c) Speak, Tell
d) Write and Calculate
Question 4) Values have both _______ and ________attributes
a) Moral and social
b) Political and moral
c) Content and intensity
d) Religious and personal
Question 5) Social boldness is described by _________and ______________descriptors.
a) Expedient, Conforming
b) Shy, Venturesome
c) Concrete Thinking, Adaptive
d) Aggressive, Obedient
Question 6) Identify the tertiary emotion for disappointment
a) Shame, regret
b) Dismay, displeasure
c) Pity, sympathy
d) Agony, hurt
Question 7) Emotional intelligence is an aggregate of individuals? Cognition of own and others ________, ________, __________, and ____________ as per environmental demand
a) Intelligence, experience, learning and emotions
b) Feelings, intelligence, experience and emotions
c) Emotions, feeling, interpretation, and action
d) Perception, stress, intelligence and feeling
Question 8) Causal attributions are made using information on three dimensions of behaviour, which are:
a) Consistency, external factors and managerial implications
b) Consensus, conformity and internal factors
c) Internal factors, external factors, and conformity
d) Consensus, distinctiveness, and consistency
Question 9) Attribution theory says that when we observe behaviour, we attempt to find out whether it’s cause it:
a) Typical or unusual
b) Individual or external
c) Internal or external
d) Distinctive or normal
Question 10) What are psychological or internal factors affecting perceptual selection.
a) Personality, Learning, motives
b) Mental processes, Motives, Personality
c) Learning, Ego, personality
d) Ego, personality of mental processes