Discussion Post
o As a student of organizational behavior, you have the opportunity to investigate what factors lead employees to make certain choices. What can this in turn help you do within your job?
o It is important for service organizations to include customer needs and requirements in assessing their effectiveness. Why is this so? Discuss.
o Explain "workforce diversity." What key managerial skill do you think is most important when dealing with workforce diversity?
The response should include a reference list. Using one-inch margins, Times New Roman 12 pnt font, double-space and APA style of writing and citations.