1. Explain why quality became the most important issue facing american business in the 1980s. In addition to economic competition from japan what factors may have contributed to the importance that quality has assumed?
2. There are case studies at the end of the textbook Business Ethics: Ethical Decision Making and Cases, Eleventh Edition, South-Western Cengage Learning, 2017, Ferrell, Fraedrich, and Ferrell. Where can I find these case studies in the textbook solutions?
Please note I am not asking for a case study or to solve a case study. I am asking where the case studies that are in the back of the above mentioned textbook located in the textbook solutions for this text on this site.