1. Remote Environment - Factors in the remote environment help inform decision making. Which are most important among the economic, technological, social and demographic, political and ecological segments? What competitive forces shape industry environmental dynamics? What do characteristics of enterprise competitive position, customer profile analysis, and human resource availability, reveal about the operating environment?
3. Innovators are observers; they watch the world carefully. How important is observation skill for organizations that are focused creating new markets with growth innovation?
4. Explain why anticipating customer needs can be challenging in an aerospace manufacturing industry? How can these organizations meet their customer needs?