1. Select one of the following tools: the nine steps in Ackerman and Anderson's roadmap for change, Cummings and Worley's five dimensions of leading and managing change, or the three components of organizational change. Explain how a leader could use this tool in guiding an organizational change.
2. Using at least one resource from a reputable online source, explain what impact you think the loss of Steve Jobs has, and will have, on Apple's primary stakeholder groups: customers, employees, and investors. In what ways do you think Tim Cook's leadership might change Apple?