Homework I: Organizational Behavior and Theory (2 pages) Case study
Review the case study "Elaine's Challenging Experience". Then, write a two-page paper that addresses the criteria below.
• Explain the sources of conflict in Elaine's interaction with customer service and David.
• Explain the ways you would assess Elaine's approach to managing the conflict.
• Identify advice that you would give, as a leader, to Elaine to improve her interactions and conflict management.
Homework II: International Management
• Using GLOBE study results and other supporting data, determine what Japanese managers believe about their subordinates. How are these beliefs similar to those of the U.S. and European Managers? How are these beliefs different? (200 words response)
• Which cultures would be more likely to focus on external controls? Which cultures would consider direct controls to be more important than indirect controls? Be specific and explain your answer. (200 words response)
Format your homework according to the give formatting requirements:
• The answer must be using Times New Roman font (size 12), double spaced, typed, with one-inch margins on all sides.
• The response also includes a cover page containing the student's name, the title of the homework, the course title, and the date. The cover page is not included in the required page length.
• Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.
Download:- Elaine.rar