Solved: Explain to the boss how good customer service can be, Management Theories

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Explain to the boss how good customer service can be

Question: Your boss says, "Why do I need to tell you what type of learning capability I'm interested in? I just want a training program to teach employees how to give good customer service!" Explain to the boss how "good customer service" can be translated into different learning outcomes.

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Management Theories: Explain to the boss how good customer service can be

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