Step 1: Write a memo to the staff of all 3 of Kyosha Valley's locations and include the following information:
- Explain the uniform policy.
- Explain the expectations of staff with regard to teamwork in keeping the office and bathrooms clean during the day and in between janitorial visits.
- Explain the notification procedure for complaints by staff and patients. This should culminate in the information coming to you to handle.
- Explain procedures and resources available for assisting patients who use English as a second language, are hearing impaired, sight impaired, or who have any other type of physical or diversity related disposition that should be addressed to provide quality care to that patient.