Problem: Please explain the processual and contingency approaches used by effective change managers by providing the answers to the following questions, and justify your opinion by providing peer-reviewed support to your arguments:
1. You have learned in this course that hard-earned trust can quickly disappear when violated, which can hamper organizational performance. Can you think of an instance when an organization lost the trust of its employees or stakeholders?
- If trust is so valuable, how could managers allow this to happen?
2. Imagine you heard a manager say, "Given the fast-paced technological, market, and regulatory changes faced by our company, no 'off-the-shelf' ethics training could possibly provide value." How would you respond?