1. Complete the prewriting for the negative message letter:
• Prewriting prepares you to write and helps you organize your ideas.
• You may print the lesson and jot notes for yourself on the paper, or you may write notes on your own.
• You do not have to submit prewriting for any points, but don't skip this important step!
2. Complete a draft of the negative message letter:
• Read the case, Exercise 11.20. Write a modified block letter. Refer to Figure 9.3 and 9.4 in Module 9 for more information. You will have three paragraphs:
o Paragraph 1: explain the problem or situation. Make this paragrph 5-7 lines in length.
o Paragraph 2: give the bad news and present alternatives. Make this paragraph 5-7 lines in length.
o Paragraph 3: give a sincere goodwill ending. This paragraphy only needs to be 2-3 lines in length.
Below is the sample format for the assignment and tips for completing the Negative News letter.