To support your work, use your course and text readings and also use the Online Library. As in all assignments, cite your sources in your work and provide references for the citations in APA format.
Start reviewing and responding to the postings of your classmates as early in the week as possible. Respond to at least two of your classmates' initial postings.
Participate in the discussion by asking a question, providing a statement of clarification, providing a point of view with a rationale, challenging an aspect of the discussion, or indicating a relationship between two or more lines of reasoning in the discussion. Cite sources in your responses to other classmates. Complete your participation for this assignment by Wednesday, October 1, 2017.
In the introduction to Week 5, there is some important information about conflict resolution. Moreover, there are some illustrations which allow you to see how well you understand the steps you would take as a manager when you must resolve a conflict.
Search the literature about conflict and conflict resolution in the Online Library. Then, consider your workplace. What conflict-past or present-have you witnessed in your organization? Use your research to develop the steps you would take in order to resolve this conflict. In your discussion, be sure to include these steps:
1. Describe the situation and the nature of the conflict.
2. Explain what will happen if you do not attempt to solve the conflict.
3. Explain the intervention meeting you would plan when you bring the two parties having the conflict together.
4. Construct the messages you will convey to both parties experiencing the conflict.
5. Set a goal for a successful outcome of the meeting.
6. Develop plans to get closure on the conflict.
What a great opportunity you have before you which has the potential to improve the lives of the individuals experiencing the conflict and the overall health of the organization!