Question 1
If, as a plant manager, you entered the question "Can we change working hours?" into the company's intranet search and received feedback on the company's policies regarding work hours, plus state and federal guidelines, summaries of relevant laws, model documents, and new reports concerning alternative work schedules, you would probably be using a(n):
virtual team network.
performance management system.
shared service center.
self-service system.
Question 2
Which of the following is an implication of e-HRM for the HRM practice of analysis and design of work?
Job openings can be posted online and candidates can apply for jobs online.
Online learning and simulations can bring training to employees anywhere, anytime.
Employees can review salary and seek information about, and enroll in benefit plans.
Employees in geographically dispersed locations can work together in virtual teams.
Question 3
The reliance on knowledge workers also affects organizations' decisions about the kinds of people they are recruiting and selecting leading them to emphasize on:
specific job skills.
job foundation skills.
operative skills.
general cognitive skills.
Question 4
__________ knows how the business makes money, who its customers are, and why customers buy what the company sells.
Credible activist
Business ally
Cultural steward
Strategic architect
Question 5
A great deal of HR information is confidential and not suitable for posting on a Web site for everyone to see. One solution is to set up e-HRM on a(n) __________, which is a network that uses Internet tools but limits access to authorized users in the organization.
website
intranet
internet portal
Shared service center
Question 6
Identify the situation where an employer is least likely to have to go to court to defend his action against a discrimination lawsuit.
An airline company specifying heights for pilots
A restaurant hiring only young women as waiters
A company bringing starting pay into line with competitors
A company that pays more to men workers than women workers
Question 7
Which of the following is a standard that human resource managers should satisfy for HRM practices to be ethical?
Respect for the principle of employment-at-will
Greatest good for the largest number of people
Respect for employees' right of lifetime employment
Maintaining the policy that customers are right
Question 8
The right to freedom of speech is the right to:
criticize an organization's ethics if they do so in good conscience.
refuse to do something that is environmentally unsafe.
do as they wish in their private life.
to be treated only as they knowingly and willingly consent to be treated.
Question 9
Knowledge workers:
are employees whose main contribution to the organization is specialized knowledge.
provide increased salary and benefits to the employees who have college degrees.
define the movement of women and minorities into managerial positions.
give employees the responsibility and authority to make decisions in other areas.
Question 10
Fifty white applicants and forty black applicants apply for a job. Assume that you have hired 25 of 50 white applicants. In order to avoid a disparate impact, you should hire a minimum of __________ black applicants.
12
14
20
16
Question 11
Distinguish between disparate treatment, disparate impact, and reasonable accommodation theories of discrimination in terms of (a) number of plaintiffs, (b) intent, and (c) defenses.
Your response should be at least 75 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, should be referenced; paraphrased and quoted material should have accompanying citations.
Question 12
Explain the impact of knowledge workers on the requirements for creating a high-performance work system.
Your response should be at least 75 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, should be referenced; paraphrased and quoted material should have accompanying citations.
Question 13
Define sexual harassment. Identify and discuss the two major types of harassment, and indicate four actions firms may take to ensure workplaces are free from sexual harassment.
Your response should be at least 75 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, should be referenced; paraphrased and quoted material should have accompanying citations.