Questions:
1 The validity of a strategy for organizational change lies in its
speed of implementation
adaptability
clarity of vision
simplicity
2 Hard power tactics best influence those with which following characteristic?
Action oriented
High self-esteem
Reflective orientation
Intrinsically motivated
3 Surveys of seasoned managers reveal they believe politics in the workplace is
a major part of organizational life
part of some job requirements
always unethical
ineffective
4 During organizational change, employee-management interfaces such as workshops and retreats
distract the participants from the real issues
initiate
help employees overcome downsizing issues
solve communication problems relatively short-term periods of high-energy action
5 With downward influence, power tactics preferred by U.S. managers include
inspirational appeals
influence
personal appeals
coalitions
6 Periods of convergence are those in which an organization
is in turmoil
must downsize to conserve resources
seeks to improve its situation with relatively minor changes
employs new strategies to advance the organization
7 Transformational change in an organization
has no defined formula
is best delivered by a bottom-up plan
is always necessary to some degree
is best delivered by a top-down plan
8 Political behavior in the workplace
works only in an upward or lateral influence direction
attempts to influence decision making
is unlikely in a well-run organization
works only in a lateral influence direction
9 Organizational change relies on a balance of change and
continuity
vision
planning
strategy
10 Buck passing and scapegoating when politics is seen as a threat are forms of
defensive behaviors
offensive behaviors
suppression
aggression
11 To keep a strategy in focus, effective managers employ¬
rigid implementation
central themes
simple goals
piecemeal implementation
12 The formulation and implementation of a strategy
must be completely defined before action is taken
are ongoing events within an organization
follow strict, unalterable guidelines
are separate and sequential processes
13 A person likely to participate in political behavior
is insensitive to social cues
believes he or she has little influence
has a desire for power
is a social nonconformist
14 Politicking is less likely in organizations that have
adeclining resources
high role ambiguity
clear performance appraisal systems
democratic decision making
15 Central to managing a successful organizational strategy implementation are/is
coalition management
formal models of implementation
competitive teams
tracking progress
16 In convergent periods, the role of executive management is to
develop new strategies for the problems at hand
challenge middle managers to reinvent their departments
shift middle managers to promote new views
reemphasize the mission and core values
17 An influence tactic that relies on rank and enforcement of group goals is
Coalitions
legitimacy
pressure
personal appeals
18 A primary goal of politics in the workplace is to
form alliances
exclude undesirable peers
secure limited resources
promote organizational goals
19 Impression management sends _____ messages that may be _____ under other circumstances.
true, false
convincing, unconvincing
false, true
ethical, unethical
20 Organizational momentum relates to
patterns of behavior, norms, and values
growth in sales, profits, and so forth
willingness to move beyond incremental change
the rate of change to make improvements