Explain the five-step listening process


Question 1: Explain the 5-step listening process in chapter 3.  In a sentence or two, describe each step.

Question 2: List the 6 fallacies about listening and then in a sentence or two, describe which one, in your opinion, is the most common fallacy and why.

Question 3: Which of the 5 types of listening do you need to work on and why?

Introduction to Leadership (5th edition) by Peter G. Northouse: ISBN: 978-1544351599

 

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