1. Explain the five sequential stages of self-leadership and how they affect selling success.
2. What is the culture like at Tesla Motors? can it embrace the strategic recommendations? Why? Case 17 Tesla Motors
3. ______________ can be an impediment to memory retrieval and occurs when something learned gets in the way of a new piece of information.
1. Chunking
2. Static
3. Rehearsal
4. Interference
4. Consumer characteristics that can influence perception include ______________.
1. Retail environments and special events
2. Advertisements, messages and product information
3. Motives, previous beliefs and involvement
4. None of the above