Essay Assignment
1. Describe the steps involved in designing goods and services.
2. Explain the concept and application of Quality Function Deployment.
3. Describe how the Taguchi loss function, reliability, design for manufacture and design for sustainability are used for designing manufactured goods.
4. Explain the five elements of service delivery system design.
5. Describe the four elements of service encounter design.
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.