Explain the difference between performance and effectiveness


Discussion Post: Leadership Challenge

Read "Leadership Challenge: That Sale Was Expensive, I Think" and answer the following questions:

o You are Barry Jefferson. What do you believe would be important to discuss in a meeting with Grace Hart about the sales costs at Digital Dimension?

o What information would you need to know to estimate the cost of making a sales call at the company?

o If you were Grace Hart, what questions would you ask Barry Jefferson about implementing a cost analysis.

Evaluating performance is more than just deciphering numbers

o Explain the difference between performance and effectiveness.

o Identify objective measures of salesperson performance, both output and input.

The response must include a reference list. Using one-inch margins, double-space, Times New Roman 12 pnt font and APA style of writing and citations.

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Business Management: Explain the difference between performance and effectiveness
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