Explain the difference between a structured and


1. Explain the difference between a structured and an unstructured interview. Develop one behavior-based interview question for each of the following jobs:

Bartender for Applebee’s

Professor for the University of Bridgeport

Airline Pilot for Jet Blue

Sales Manager for a BMW

2. The remedy of specific performance may be available for the breach of a contract to sell:

An iPad

A red "Radio Flyer" wagon, generally available at toy stores

A brand new BMW convertible car

A house on 3 acres of land.

None of the above.

3. Cultural empathy means that a person is:

subservient to a superior culture.

sympathetic and understanding of a culture other than their own.

tolerant of inferior cultures.

knowledgeable in the major cultural trends, globally.

hostile to all cultures except his own.

4. When Nestle exported their dry powder Infant Formula product to third world countries, some local authorities charged Nestle with increasing infant deaths due to malnutrition. However, researchers found that some parents dilute infant formula in order to stretch their supply. More recent research has found that the parents were frequently unfamiliar with how to measure, mix, and store the formula. Moreover, the directions were often printed in language that was too complicated to understand. The measurement issue is related to __________ while the language misunderstandings are related to ____________.

consumer numeracy and consumer literacy

consumer education and knowledge of nutrition

consumer literacy and consumer numeracy

knowledge of metrics and lack of literacy

5. In Russia, Johnson & Johnson's 2-in-1 Shower Gel is considered to be a cosmetic (20 percent tariff). J&J would like it to be considered as a soap substitute (15 percent tariff). This points out which of the following strategies that companies often use in foreign markets with respect to tariffs?

Shift the demand for the high tariff product.

Ask for reclassification of the product to a different product category.

Question the host country's definitions.

Withdraw the product from a country that is obviously ripping-off manufacturers.

Switch to typical generic labeling.

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Operation Management: Explain the difference between a structured and
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