Case Study: Tech Solutions Inc. is a dynamic software development company known for its innovative products and services. As the company has expanded rapidly, the CEO has found it challenging to personally oversee all aspects of the business. The CEO believes that effective delegation is crucial for maintaining efficiency, fostering employee growth, and achieving the company's goals. Upon analysing the current practices, you observe that delegation is often ad hoc and lacks a systematic approach. Managers frequently hesitate to delegate tasks, fearing loss of control or diminished outcomes. As a result, the workload is concentrated on a few individuals, leading to burnout and decreased productivity. Employees, on the other hand, feel underutilised and lack opportunities for skill development.
Questions:
Q1. Define delegation.
Q2. Explain its significance in organisational effectiveness.
Q3. Identify FIVE (5) specific benefits that can be derived from delegating tasks and responsibilities.
Q4. Discuss the TWO (2) key principles of effective delegation.
Q5. Based on the given scenario, identify THREE (3) negative consequences that Tech Solutions Inc. may face because of the current ineffective delegation practices.