PERFORMANCE STANDARDS: NFPA 1021 4.3.2
OBJECTIVES
1. Appraise the purpose of community relations as a fire officer
2. Examine the procedures to policy recommendations and implementations
3. Analyze the role of a Fire Officer in decision making and conflict management
INSTRUCTIONS
For this assignment you are to review the citizen complaint below concerning
Ms. Moulton. Read the letter associated with the citizen complaint and then send a report to the chief's office in which you fully explain how you plan to investigate this matter and outline any recommendations you feel are appropriate. An attached memo form is provided. You are to write the memo and letter in a separate word document.
REFERENCE SOURCE NFPA 1021 4.3.2