Problem
I. Analyze your own listening effectiveness. Using the textbook to guide you, analyze your strengths and weaknesses in terms of the text's guidelines for effective informational listening and effective relational listening. Identify two listening skills you would like to improve and describe how you plan to develop greater competence in each.
II. Effective listening varies according to listening purposes and people with whom we interact. Explain how we adapt styles and behaviors of listening to diverse situations and individuals. Use the textbook for definitions and supporting material.