1. Explain how an understanding of self-efficacy and self-confidence would shape a manager's ability to use systems thinking to protect the organization from uncertainty -- give examples from your own work experience, if possible.
2. What are some ways that a manager can use an understanding of job satisfaction and organizational commitment in creating/shaping/sustaining elements of the corporate culture? Please specifically address heroes, stories, and artifacts.
3. How would an understanding of perception and perceptual distortions impact a manager's techniques/approaches to stability/flexibility (theory of the product), internal/external focus (theory of the environment), and theory x/y (theory of workers)?
4. Attitudes and behaviors that are influenced by personality can also affect the effectiveness of the organizational structure, specifically in terms of span of management control, adversarial/collaborative processes, and benefiting from diversity. Please explain how the personality dimensions discussed on pages 436-438 might impact an organizational structure's success.
5. Finally, explain how the problem-solving styles discussed on pages 440-442 might affect a leader's strategic planning processes.