Discussion Post I
The past 20 years have seen increasing complexity in the world, and that has influenced change in organizations. Discuss the Four Types of Organizational Change, found in your textbook, and how they have influenced the types of organizational change found in Saudi Arabian companies. What has the impact been on organizations within the country and region? Also, consider The Requirements for Becoming a Successful Change Leader, found in your textbook, to evaluate the leadership role within these organizational changes.
Discussion Post II
The value chain includes costs from research to product design, to production, to marketing and sales, to distribution, and to customer support after the sale. Which areas of the value chain do you think should be included in calculating product costs and why? Where would the other costs be reported, if at all?
Discussion Post III
Carrefour is a French-owned hypermarket operating in many places, including Saudi Arabia. Consider Carrefour in Saudi Arabia when you, as a customer, judge the quality of the hypermarket.
Explain how quality is evaluated, and the role of technology in the customer perception of quality. Compare Carrefour's quality and technology to another hypermarket in the area. Order the following criteria as most to least important for the successful operation of a hypermarket, and for a different industry (not a hyper market) and explain why there are any differences and the implications for operations:
o Customer satisfaction
o Forecasting
o Capacity planning
o Location
o Inventory management
o Store layout
o Scheduling
The response must include a reference list. Using one-inch margins, double-space, Times New Roman 12 pnt font and APA style of writing and citations.