Explain how customers themselves can undermine the efforts
a) Explain how customers themselves can undermine the efforts of service marketers to provide them with satisfying service experiences.
b) Define the following terms: Customer compatibility management, customer mix, and customer scripts.
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assignment instructionscomplete exercise 6belowuse sec accounting and auditing enforcement releases to research a fraud
1 external - what are mcdonalds opportunities and threats2 internal - what are mcdonalds strengths amp weaknesses3 what
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