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Explain how customer focus and innovation can be an unique

Review Chapter 1, in particular pages 20 - 23, explain how customer focus and innovation can be an unique and special strengths of small businesses.

Essay should be well written and adhere to APA (6th ed.) formatting with a minimum of 2 pages. Include sources and citations where appropriate as well as a reference list.

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Business Management: Explain how customer focus and innovation can be an unique

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