Problem
A. What are the benefits of partnering?
B. Describe each step in the partnering model.
C. What is partnering with suppliers?
D. Explain the mandatory requirements of supplier partnerships.
E. List and explain the stages of development in supplier partnerships.
F. Define the expression quality culture.
G. Explain why the implementation of total quality requires cultural change.
H. List and describe the steps involved in laying the groundwork for a quality culture.
I. Why is change so difficult for people?
J. Explain four reasons why people resist change.