Assignment task: As the owner of a new and budding cloth face mask business, "Face of Africa" based in the heart of Durban's CED. You have realized that having quality materials is of great importance to your customers. Initially, while receiving great support, you experienced a lot of feedback regarding the quality of your face masks. Upon investigation, you realized that this was as a result of using different suppliers who provided you with the fabric of varying quality.
1. You have now decided to only engage with one key supplier to provide you with the best quality fabric for your masks. Describe any two tactics that you would use when engaging with your preferred supplier.
2. In your own words, explain any two costs of quality that "Face of Africa" would experience.