1. Discuss marketing to the individual guest vs marketing to group business. How do changes in ownership patterns affect these marketing efforts? How are these efforts affected by REITs?
2. Explain briefly what is a union federation. List the three (3) primary roles the departments play in protecting worker rights.
3. What changes have occurred in the Food and Beverage department in hotels over the last 10 years? Will this change? Can it change, should it change?