Assignment:
1. Operational plans allow managers to track performance, achieve objectives, minimise disruptions and improve business operations. Research and explain two (2) models or methods that are used to shape operational plans.
2. In your own words, explain how an operational plan assists with the achievement of the organisation's objectives. Your responsemust be approximately 150 words in length.
3. Apart from the SMARTTA method, list three (3) alternate approaches to developing key performance indicators for a business.
4. Identify one (1) policy, one (1) practice and one (1) procedure that must be considered when developing an operational plan. Provide an explanation for each example.