Problem:
Reword I had a similar experience where a CNA refused to work her assigned hall because she felt overwhelmed by the workload. I had to step in and reassign tasks to ensure all patients were cared for. Your Response: I can relate to your experience. As a floor nurse, it's crucial to maintain a balance between supporting our CNAs and ensuring patient care is not compromised. In my case, I had a CNA who didn't want to work my hall due to previous negative experiences. I approached her with respect and tried to understand her concerns. By addressing her issues and offering support, I was able to convince her to stay and work together as a team. It's important to foster a supportive environment where everyone feels valued and heard.