Question: 1. Executive Summary for this reading.
2. Which are the three most CRITICAL ISSUES for this reading? Please explain why? and analyze, and discuss in great detail
3. Which are the three most relevant LESSONS LEARNED for this reading? Please explain why? and analyze, and discuss in great detail
4. Which are the three most important BEST PRACTICES for this reading? Please explain why? and analyze, and discuss in great detail
Article: Why you most shift your strategy downstream, from products to customers (By Niraj Dawar)