Examples of problematic organizational cultures


Assignment task: Read about these three examples of problematic organizational cultures: this article about Florence Nightingale; this discussion about Ignaz Semmelweis; and this article about a culture of blame and denial. Then, consider what elements of those organizational cultures were problematic. In the examples of Nightingale and Semmelweis, you will also see how these people applied logical analyses (analogous to the problem-solving frameworks discussed in this module) of metrics and data they collected.

In your initial post, address the following:

  • Introduce yourself to the class by discussing your background in the nursing and healthcare administration industry.
  • Discuss your initial reaction to the examples of resistance to improvement initiatives.
  • Describe a few reasons for hesitancy toward the different quality improvement initiatives.
  • Do you think those reasons apply to today's healthcare industry?

In response to at least two of your peers, answer the following:

  • Can the utilization of a problem-solving framework (for example, PDSA or FMEA) impact the organizational culture or perspective on improvement initiatives at a healthcare organization?
  • Whether or not you work in the healthcare industry currently, what do you think are the biggest hindrances for improvements in the healthcare industry today? Share a personal or professional experience of a quality problem in the industry; use an article to emphasize your claims, or both.

Include References from 2020 and up

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