Examine the customer experience of revolut as organization


Problem

Examine the customer experience of Revolut as an organization in the Information technology Industry.

Discuss the following themes:

Customer touch points

Customer Experience and Brand Experience

The task should identify the importance and suitability of these themes in relation to Revolut and critically discuss their impact on customer relationship management (CRM). Further, based on development points highlighted within the findings, clearly justified recommendations required.

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Marketing Management: Examine the customer experience of revolut as organization
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