Case study:
In today's increasingly VUCA (Volatile, Uncertain, Complex and Ambiguous) world, it is important for firms to be able to quickly and accurately adapt to shifts in the marketplace or changes in technology. Dynamic capabilities are the routines and processes that enable companies to transform themselves and evolve with the times. By developing these capabilities that go beyond ordinary strategic capabilities, firms will be in a strong position to achieve a long-lasting competitive advantage (Mpia, 2019).
Source: Dynamic Capabilities: The Source of Competitive Advantage By Chrissy Culek
Question
In the context of challenges faced by your organisation (Capitec Bank) within its task environment, critically examine the application of Porter's Five Forces Model to gain and maintain competitive advantage. Apply convincing examples for key stakeholders to support your suggestions. Please refer to Capitec Bank.