Homework: Training Program on Conflict Resolution
Overview
Due to a recent increase in the number of cases involving interpersonal and interdepartmental conflict in your organization, HR has made the decision to develop a training program on conflict resolution.
Instructions
Prepare a 10 to 12 slides PowerPoint presentation with speaker notes that includes each of the elements listed and supported credible sources of research:
a. Develop a professional slide presentation with speaker notes.
• Include a cover slide and a slide with references.
b. Examine HR's role in conflict management and resolution.
c. Identify the process that managers and employees should follow to contact HR for cases involving conflict.
d. Evaluate three strategies that HR will use to resolve issues involving conflict.
e. Determine the expected benefits or outcomes of having HR involved in resolving interpersonal and interdepartmental conflicts.
Format your homework according to the give formatting requirements:
a. The answer must be double spaced, typed, using Times New Roman font (size 12), with one-inch margins on all sides.
b. The response also includes a cover page containing the title of the homework, the course title, the student's name, and the date. The cover page is not included in the required page length.
c. Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.
The specific course learning outcome associated with this homework is:
a. Develop a training program to address the role of human resources in conflict management and resolution within health care settings.