Case Scenario:
Evolution of Quality Management
Discuss the following points regrading the total quality management concept:
Question 1: Discuss personal experience in regard to quality improvement programs.
Question 2: If you have no experience, you should gain some from freinds or work colleagues or - as a resort - news articles.
Question 3: If news reports are used, references and in - text citations must be provided.
Question 4: What has led to the more comprehensive stratgic view about total management?
Question: Why did some quality initiatives fail?
Required word limit is 250 to 300 words.
Here enclosed is the article on the above topic:
Attachment:- Quality control.rar