Question 1:
(a) Explain and discuss the five principles of bureaucratic approach to management as put forward by Max Weber.
(b)What are the merits and drawbacks of the bureaucratic approach to management?
Question 2:
(a) Explain the decision-making process. Support your reply with the assist of a diagram.
(b) Elaborate on the criteria employed for evaluating the consequences of alternative solutions to a problem in decision-making process.
Question 3:
(a) Define leadership.
(b) Compare the dissimilar approaches adopted by:-
(i) A manager
(ii) A leader
Question 4:
Illustrate:
a) Abraham Maslow’s Hierarchy of Needs Theory
b) Douglas Mc Gregor’s Theory X and Theory Y
c) Frederic Herzberg’s Motivation Hygiene Theory
Question 5:
What according to you are the steps which can be followed in performance appraisal process?